The Department of Information Services proudly presents . . .
2847 is now Live!
2847 is the new APS Staff help desk ticketing system that replaces HEAT.
You can -
- Go to http://staff.access.apsva.us – and click on the big blue button
- Access the web portal directly at http://2847.apsva.us – click on “Submit a Request” in the upper right hand corner
- Send an email to: firstname.lastname@example.org
Once your request is received at the Service Support Center it will be routed to the appropriate IS Staff member to assist you with your request.